i am modifying shakespeare like the following, life has its actors, and actors exist on a stage, and there is an entry and exit on a stage. whilst the few are the actors, the many are the audience. whilst there may not necessarily exist narrators during the play, there are definitely narrators post-mortem.
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there are 3 institutions, A, B, and C. the actors in each institution will be referred to as A1, A2, B1, B2, C1, C2, etc.
A has been a client of C for X years. A1 feels that C has given a poor service to A, and keen on replacing C with another institution.
One day, B comes and offers a better service at a better priced than C, to A. A2 passes this offer to A1, however, due to a certain biased sentiment that A1 has over A2, A1 cynically orders A2 to invite B’s representatives to present their service to A1.
B sends B1 and B2, and both presented their service to A1.
Following that, A1 passes the information to A3. Considering that it might be a better offer, A3 is persuaded to allow B a chance to give another presentation directly to A3. B sends B1, B2, and B3, and the presentation concluded thereafter.
A3 then decided to give B the chance for the free-trial. The catch is, B only has 3 days to show that it can offer better service performance than C. This is against B’s suggestion that it needs 2 weeks to set everything thing so that it can maximize and give its best service to A. But, A3 is resolute with the decision, and gives only 3 days.
During the 3 days trial-period, as expected, there are 3 little incidents which disrupted B’s service to A. After the third little incident, B found out that the problem lies within A’s infrastructure. B1 sent a letter to explain the situation. However, A3 has chosen a rather negative perspective on B’s service. This is exacerbated by the fact that A3’s external ‘friend’ gave an unprofessional and truly unproven personal opinion regarding B without any proof or fact to back it up. But, A3 accepts the opinion whole.
Then, the 4th incident appears. While A1 discusses with A3 regarding B’s offer for the second time, A1 finds that there are discrepancies with the information passed from B to A3 versus B to A1. A1 becomes furious, and then charges a few accusations towards B.
A2, feels that the accusations are one-sided, and tries to point this out to A1. After certain debacles between A1 and A2, A1 softens the position. A2 then re-invites B1 to come to re-present B’s service to A1, which B did by sending B1 and B2.
This meeting goes successfully. A1 now understand what goes on, and why there are discrepancies. However, the damage is done. Not towards B, B1, B2, A, A1, or A3. The damage is done unto A2. A2 feels that neither A1 nor A2 has been fair in treating B. A few things popped up in A2’s mind from the beginning of this event until this moment.
Then somehow, things went 180 degree. A1 becomes more supportive towards B and B’s service, and tries to negotiate A3 to consider B’s service. With the pressure, albeit the 3 little incidents, A3 contacts C and sternly orders C1 to offer C’s best price within 3 days. A1 then tells A2 that the case is against C, and leans more towards B. A2 makes the mistake of passing this information to B1 not long thereafter.
3 days later, A1 tells A2 that A3 has already decided to continue with C’s service, thereby eliminating B entirely. A1 explains that C1 has dropped its price, and offers the same price as B. Further, C1 produces a letter that accused B with a certain handicap for B’s service. A3 did not give B a chance for a rebuttal on that day, and immediately seals the case as closed.
Now, after all this debacle, A, of course, has nothing to lose. A receives a shorter contract agreement period (X-2) with C, and with a lowered price on top of that.
A2, however, feels that A2 has been manipulated even though there is a possibility that A1 never has any intention to manipulate A2. Further, A2 feels responsible for releasing the misleading raw information to B1 that B has a strong chance of winning the contract from A when pitted against C.
A2 does suspect from the beginning that A3 has already decided on the matter much earlier. Probably one to two weeks prior to the final decision. What goes on during the one to two weeks thereafter is just a ploy to delay and pushes C on an uncomfortable zone.
At this juncture, A2 is very tempted to assume that somehow A1 is also involved in the ploy. Although A1 has tried to explain the reason why A3 very quickly decided on the matter by closing the deal, A2 just feel that it isn’t right (read: unfair business competition practice).
There is the case of suspicion where A2 feels A is giving business only to affiliates. Affiliation-specific could be based on race, nationality, religion, gender, group, or whatever. Though this is unfair business competition practice, it is practiced, nonetheless, on an international scale. Almost always behind the screen, and a publicly unspoken and unwritten agreement.
A1 has, on several occassion, tries to explain and diffuse A2’s suspicion regarding this matter. True or false, only God knows, and only the heart and mind of those truly involved in this matter know. In A2’s standpoint, even if it is true, it would not be a secret. Many institutions, on a regional, national, international scale, with even more actors, have been involved in such a matter, past, present, and definitely, future.
Of course, A, being what it is has to soften/downplay/divert/neutralize, if possible, the internal and/or external accusation that A is practicing the matter accused of. A does this through its actors. Today it may be A1. Tomorrow it could be A1+1, A1+9999999999999999. ::chuckle::
The fact that A3 has not given B a fair fighting chance to begin with; the fact that A3 has not given B a fair fighting chance to end with; the fact that A3 did not take into consideration B’s past 10 year credentials when compared with C’s past 4 years credentials; the fact that A3 did not take into consideration that the 3 little incidents occured within A’s internal infrastructure; the fact that A3 chose to accept in whole the false accusation that C1 writes regarding B; brings A2 into one big fat conclusion.
C’est la vie.
A2 thus goes on with life, learning new lessons. Yeah, lessons - in plural instead of lesson - in singular. These lessons are non-core-duty-related, but lessons nonetheless. These lessons might prove useful to A2 in the future, and might prove useful to the reader elsewhere and somewhere.
Among Asian societies, ‘face saving’ is important. The importance of face-saving is relative from case to case, context to context. In the matter of face-saving, logic, rationality, and the truth are not supreme.
In life, in politic, and in business, might makes right is more or less undeniable, though not always the case. Whether one is truly right, or one is truly wrong, true might makes for true right. A part of the lessons learned is, truly, an old lesson that is re-learned in a different fashion.
The games that adults play… Life is indeed like a stage. Enter and exit, the actors come and go. And, the audiences watched and observed, laughed and cried, clapped and boo-ed, and life goes on…
But, of course, this is just a story. It derives a portion on human realism, and a portion on human idealism. I hope somebody comes to read this, take this simplified and raw form, then develop it into a thick book or a movie script. ::chuckle::
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Andrias Y.
October 15, 2006